- Unauthorised photography, filming or recording is strictly prohibited in the event hall. Bag searches will be conducted prior to entering the event hall. Article bigger than the dimensions of 38 cm X 30 cm X 20 cm (i.e. 15 inches X 12 inches X 8 inches) as well as all professional cameras, video/voice recorders and stools/folded chairs are not allowed in the event hall. Long umbrellas are not allowed in the event hall. Please place restricted article(s) at Baggage Storage Counter or self-service lockers at the Ground Floor Level.
- All tickets must purchase from official ticketing agents. Defaced, damaged, copied or otherwise altered tickets will not be entertained.
- All tickets are non-refundable or non-exchangeable. Each ticket admits one (1) person only, subject to any age restrictions set by the organiser. Reissues for lost free seating or standing tickets cannot be processed under any circumstances.
- For safety reason, selfie stick is prohibited in AsiaWorld-Expo.
- Age limit for Standing zone: 12 or above.
- Height limit for Standing zone: 140 cm or above.
- Smoking is prohibited in AsiaWorld-Expo.
- No outside food and beverage are allowed in AsiaWorld-Expo.
- No glass bottles, inflated objects that are lighter-than-air in any kinds of materials (i.e. balloons), hazardous materials, weapons, aerosol cans and any sharp objects is allowed inside the event hall.
- Possessing or using any illegal drugs is prohibited inside AsiaWorld-Expo.
- Selling or distributing unauthorized merchandise or other items is strictly prohibited within AsiaWorld-Expo.
- No standing on chairs.
- No waiting at staircase and circulation corridor.
- Possessing and using fireworks, pyro or laser device is prohibited.
- No remote-controlled aerial device or toy is allowed (e.g. model helicopters or drones).
- Performance may contain strong and strobe lighting and smoke, please inform any medical staff or security of AsiaWorld-Expo, if feeling unwell or any assistance is needed.
- No ticket scalping is allowed. AsiaWorld-Expo Management Limited and the event organiser reserve the right to void any ticket if it is used, resold, shared or used for any commercial purposes or association.
- Latecomers may only be admitted during a suitable break in the event. However, admittance is not guaranteed due to lateness.
- No animals are permitted in AsiaWorld-Expo except registered guide dogs upon obtaining prior written consent of AsiaWorld-Expo Management Limited.
- The ticket holder agrees to abide by the applicable rules and regulations of AsiaWorld-Expo, event organiser and the official ticketing agent, as amended from time to time without notice, and use of this ticket by the ticket holder shall be deemed as express acceptance of same.
- AsiaWorld-Expo Management Limited as the venue provider cannot guarantee the participant’s view is totally free from any obstruction during an event.
- AsiaWorld-Expo Management Limited and the event organiser reserve the right to have the final decision in case of any disputes.
- If there is any inconsistency or ambiguity between the English version and the Chinese version of this Notice, the English version shall prevail.
Additional Precautions
The Company strictly prohibits any actions during the Event that may cause trouble to other guests, pose a risk of harm to other guests, obstruct or interfere with the performance of the appearing artists, or hinder the progress or production of the Event, including but not limited to:
- Ignoring the guidance of Event venue staff, running, pushing aside other guests or staff, etc.
- Acts such as shoving, hitting, pushing, or threatening other guests or staff.
- Attending the Event while intoxicated, or consuming alcoholic drinks or smoking during the Event.
- Use of mobile phones in the audience area.
- Bringing in recording devices such as cameras, video cameras, or IC recorders (hereinafter simply referred to as "Recording Devices"). If Recording Devices are found during the baggage check at the entrance or inside the venue, the staff will instruct guests to store them at their own expense at the venue service counter.
- Bringing in items that staff deem dangerous, such as those that could be used as weapons (e.g., hammers, items longer than 30 cm), highly flammable materials, or raw food (referring to uncooked food, not including permitted beverages). If these items are found by staff during the baggage check at the entrance or inside the venue, guests will be required to dispose of them immediately themselves. If disposal is refused, entry will be denied, or guests will be asked to leave the Event.
- Bringing in non-commercially available or modified glow sticks or penlights, those longer than 30 cm, commercially available glow sticks or penlights with extremely high brightness, connected penlights, guide lights, or other lighting equipment. If these items are found by staff during the baggage check at the entrance or inside the venue, guests will be required to dispose of them immediately themselves. If disposal is refused, entry will be denied, or guests will be asked to leave the Event.
- Using commercially available glow sticks or light sticks in a manner that may obstruct or disturb other audience members, such as swinging them violently, throwing them, holding them in the mouth, holding four or more in one hand, repeatedly flashing the light, or persistently spinning them above the head.
- Holding a fan or message board with a face diameter of 30 cm or more (excluding the handle) above chest level, or using them in a way that may disturb other guests, such as swinging them.
- Holding goods such as stuffed animals or toys not intended for use during the Event above chest level, or using them in a way that may disturb other guests, such as swinging them.
- Climbing on seats or railings, or jumping down from seats or railings.
- Shouting or making disruptive noises that interfere with the Event, including loud shouting or unusual screams, such as actions known as "tiger calls," "MIX," and "World Chaos."
- Making loud noises, flailing arms, or excessive jumping that interferes with the Event, such as wotagei.
- Moshing, tackling, crowd surfing (shouldering), or pushing people in a particular direction.
- Bringing in flags, banners, or noisemakers (cheering goods that make sound). If these items are found by staff during the baggage check at the entrance or inside the venue, guests will be required to dispose of them immediately themselves. If disposal is refused, entry will be denied, or guests will be asked to leave the Event.
- Entering with a ticket acquired through unauthorized means.
- Any other failure to comply with instructions from the Company or the staff.